Intercom Live Chat

Intercom Messenger is a game-changing customer communication platform that empowers internet businesses to engage with customers personally and at scale. It offers a suite of integrated products for every team, including sales, marketing, product, and support. By adding the Intercom Messenger plugin to your Dukaan store, you can chat with customers and website visitors in real-time, enhancing your customer engagement and support experience.

Features

• Team Inbox – A highly customizable, shared, and collaborative inbox for answering customer queries.
• Outbound Messages – Targeted email, mobile push, and in-app messages to prompt customers to take action and convert visitors into loyal customers.
• Help Center Articles – Create a knowledge base to provide self-service support to customers.
• Product Tours – Onboard and support customers with guided tours that highlight new features and drive adoption.
• Custom Bots – Create customized conversational bots to qualify leads, triage support inquiries, and more.
• Resolution Bot – Automatically answers customer questions and resolves simple issues, freeing up your team’s time for personalized customer interactions.